The World's Cleanest Airlines

Having worked in the travel industry for the past four and a half years, and also having travelled extensively, I hear a lot of fear, complaints, and reservations about “other” airlines that are not the typical, known airlines in Britain and the US (British Airways, United, Delta, and American). Would you know it, these airlines are actually dirty compared to other airlines out there!! Skytrax, the UK based airline consultancy, surveyed passengers recently and compiled a list of the Top 30 Cleanest Airlines worldwide. Their survey is based on passenger ratings of  “the standards and quality of cleanliness in the aircraft cabin for airlines. Cleanliness and presentation of seat areas, tables, carpets, cabin panels and washrooms all contribute towards the final results.”

Unsurprisingly, there are a lot of Middle Eastern and Far Eastern airlines on this list of the cleanest airlines in 2018. I am not surprised by the number 1 airline being a Japanese airline as they are always hailed for cleaning up after themselves at major sporting events such as the Olympics and World Cup. 

Top 30 cleanest airlines:

1. ANA All Nippon Airways

2. Eva Air

3. Asiana Airlines

4. Singapore Airlines

5. Japan Airlines

6. Cathay Pacific Airways

7. Qatar Airways

8. Swiss International Air Lines

9. Hainan Airlines

10. Lufthansa

11. Korean Air

12. Cathay Dragon

13. Austrian Airlines

14. China Airlines

15. Thai Airways

16. Garuda Indonesia

17. China Southern Airlines

18. Bangkok Airways

19. Emirates

20. Air New Zealand

21. Etihad Airways

22. Qantas Airways

23. Hong Kong Airlines

24. KLM Royal Dutch Airlines

25. Finnair

26. Oman Air

27. Virgin Australia

28. Air France

29. Turkish Airlines

30. Philippine Airlines

Their rankings then go on to rank the cleanest airline in continents and specific countries. Honourable mention to these below:

Best Airline Cleanliness in Africa- South African Airways

Best Airline Cleanliness in Australia/Pacific- Air New Zealand

Best Airline Cleanliness in China- Hainan Airlines

Best Airline Cleanliness in Europe- Swiss Airlines

Best Airline Cleanliness in North America- Air Canada

Best Airline Cleanliness in South America- Azul Airlines

Best Airline Cleanliness in the Middle East- Qatar Airways

The great thing about this list is that you can book many of these airlines with frequent flier points and bank points that transfer to these airlines or to their partners. Contact us today for more information on booking one of these airlines! Our new booking service can assist with using points you have in a “dirty airline” to book a seat on one of the cleanest airlines!

Have you flown on any of these? Are there any surprises on this list that you see? Maybe you have flown on one of these airlines and differ in your opinion. Let us know in the comments below!

Italy Travel Tips

Our friends Nate and Elizabeth are headed to Italy in a month and we sat down with them a couple of weeks ago to talk some general travel tips for Italy as well as some tips for their time in Rome!

We hope this is helpful to anyone who is trying to book trains in Italy, deciding whether to book a train pass in Italy, find cheap accommodation in Italy,

Booking Trains in Italy

Italy has an expansive train system that links the country very well. See this diagram for a map of the major routes- light blue lines are the regional lines (which tend to stop at every small town along the way), while the darker lines are the faster lines. Click the image for it to enlarge.

It is possible to travel between Milan and Rome in under three hours on the highspeed train. The main train company in Italy is the state-run Trenitalia, however, Italo is a private company founded in 2011 to compete with the monopolized Trenitalia. While Italo is not as extensive as Trenitalia, it does serve the major routes- make sure to check the exact station that you are departing from once you have bought your ticket as Italo tends to depart from alternate stations than Trenitalia.

To book high speed trains, first check to see if the route is also served by Italo. If it is, go to their website and check out their rates. To compare these to the Trenitalia, go to their website.

See the pictures below with a cost comparison of the three sites for comparison. This is a one way ticket from Rome to Milan on March 21, 2019. As you will see, Italiarail charges a booking fee for their service, while Trenitalia does not. .

PRO TIP: If you are doing a lot of searches for trains, use this site is conveniently in English and provides US$ ticket prices. However, don’t book on this site. Italiarail has higher prices than the Trenitalia website AND they charge booking fees. These will all add up!! Trenitalia is all in Italian, not as responsive as Italiarail, and quite tricky to navigate. Do your searches on Italiarail, and once you have found what you want, go to the Trenitalia website to book the tickets (knowing specific times and stations you want).
Italia Rail.jpg

For a similar time, Italo is the cheapest train. For the same train, you will pay a 15 percent markup on Italiarail if you book it with them versus booking directly with Trenitalia.

For these long distance and high speed trains, prices are dynamic like airline prices so make sure you book in advance and read the fare rules carefully- some tickets are only valid for the specific train time that they have been purchased for.

Local Trains


Local trains do not have to be booked well in advance- trains in and around the major cities can just be bought on the day of travel. One HUGE thing to make sure you do when you do get tickets for these trains, however, is to validate them. Because the local train tickets do not have a specified time assigned to them, the tickets must be validated on the day that you use them. Yellow boxes (old model which are common at stations outside of the major cities) or the white and green box are often what you should look out for to validate your ticket- insert the ticket into the validation box and they will be time stamped. Give yourself ample time to get the ticket validated- some platforms do not have validation machines so you may need to go to another platform to get them validated. You can then proceed on the train when it arrives. Tourists are often fined (commonly around 50 euros) for not validating their ticket on the day of travel on these local trains. Sometimes the validation box is marked with “Convalida Biglietti Ferroviari” (Validate train ticket here”)

Train Passes in Italy

You will likely see many ads for train passes in Italy once you have started looking for tickets. Are train passes in Italy worth it? If you don’t make plans in advance and want to be able to be very flexible in your travel- sure. As mentioned above, tickets are dynamic in their pricing so if you suddenly decide one day to go to Milan, then ticket prices could be very expensive. Then, they can be worth it. However, if you have planned out your travel in advance, then booking your tickets in advance can be much cheaper.

Saving on accommodation

Image courtesy of  Europe Rail Star

Image courtesy of Europe Rail Star

When we went to Italy in 2013, our average nightly cost was $51. You read that right. This was a mix of airbnb type accommodations- an entire apartment to our own in Bellano, a cosy room 2 minutes from the beach in Viareggio (used as a base to explore Cinque Terre), a private loft room in a lovely Italian family’s home in Rome (which is no longer on Airbnb) a hotel in Sorrento, and an overnight train.

If you are hard pressed for time, we would suggest trying to stay more central to the sites you are visiting. Our Rome and Cinque Terre accommodation was further out from where we would ideally have liked to stay- however, we had time on our side and could afford a little bit longer of a train ride each morning.

Combine a bed and travel in one- consider night trains where possible. In retrospect, we should have paid more for our sleeper cabin. We were in a cabin with 2 Italian men who smoked and talked loudly for most of the night. When we did try and get some sleep, Melissa was guarding the passports with her life while Peter (who can sleep anywhere) had a lovely night’s rest!! Pay for the upgraded, private cabin and not a shared cabin.

The intercity trains generally have a standard seating section, 4 person sleeper cabin, 3 person sleeper cabin, and 2 person sleeper cabin.

Other than these hacks, if you have points in hotel programs- there are many hotels across Italy that are part of IHG, Marriott, Hyatt and Hilton (to name a few of the major hotel groups) that have hotels available to book with points.

We used our Roma Pass to take the metro to the Colosseum and then skip the line and go right in!

We used our Roma Pass to take the metro to the Colosseum and then skip the line and go right in!

Rome Pass Review

We have had a number of questions about this from people that are going to Rome. Is the Roma Pass worth it? The Roma Pass was one of our best buys in Rome! There are 2 versions- one that is valid for 72 hours (38.50 euros), and one that is valid for 48 hours (28 euros).

Both come with 2 museums free of charge and then discounted rates at any museum after that. They also come with unlimited metro rides. The best 2 museums to use it for to maximise the value (and skip the line!) are the Colosseum (18 euro) and Borghese Museum (20.50 euro).

Some other quick hit notes and general tips for Italy travel:


Set aside a daily budget for gelato- and don’t abide by it at all! You’re in Italy! You won’t get any budget saving tips from us on this one! Eat to your hearts desires! Melissa scored big with “gelato con broiche;” gelato served in a brioche bun instead of an ice cream cone in Cinque Terre!  

Beware of your belongings at all times- Rome (and other popular sites in Italy) are known for pickpockets and be sure to know where your belongings are.

Be aware of the gladiators offering to take pictures with you- gladiators at the Colosseum, the Pantheon and the Spanish Steps (among other places) will offer to let you take their picture with them. If you accept, be sure to settle on a price before hand. We saw many tourists having their camera held until they paid an amount that they obviously had no idea about to begin with.

House wine for the win- sometimes cheaper than bottled water, the house wine at restaurants is what the locals are drinking!

Know about closed days- Wednesdays in Rome most (Catholic) tourist sites are closed. The Accademia in Florence (where the David statue is located) is closed on Mondays.

Catacombs- St. Callixtus is regarded as the best in Rome.

Spanish steps, Trevi fountain and other popular sites- go first thing in the morning to avoid crowds

Market days- Villages across Italy have regular market days that are very easily found by googling (or Asking Jeeves- your pick) “Market day _____”. Outdoor markets will have fruits, cheeses, meats, local wines, fish and trinkets. We had many inexpensive lovely lunches from these markets and it is a great way to eat on a budget across Italy, and enjoy a picnic at a historic site.

Get paid to shop online

We have spoken to a number of people who may not be able to open credit cards for one reason or another or are against opening credit cards. That is perfectly fine! There are still ways to earn lots of points without opening credit cards.

One way is through online shopping portals. Think of these as gateways to the sites that you are about to purchase from. You go through the gateway and earn cashback or points for doing so. Since there are SO many shopping portals out there, the best place to start is at Ca$hback Monitor which scans these shopping portals and tracks the best cashback/points available for that store. Their home page lists the most popular stores and the highest earning points that are offered to shop at those stores.


Here are the steps you will need to take to start earning cashback or points:

  1. Go to Cash Back Monitor and search for the store which you are going to purchase from.

  2. You are redirected to the online store, and continue with your transaction. Make sure you do not close this tab as the tracking will be lost. Pay for your order and wait for your items to be delivered. ***BONUS*** Some stores offer in store pickup so if you were planning to go in to purchase the item anyway, making your purchase through the shopping portal earns you extra cashback or points.

  3. The shopping trip is logged, your purchase is verified by the shopping portal, and soon thereafter you earn cashback/points for your purchase.

We're going to use the example of FedEx Office as recently, Peter had a purchase that he needed to place with Fedex Printing.  

FedEx Office.JPG

Starting with cashbackmonitor, he searched for FedEx Office and saw that shopping through the British Airways shopping portal was awarding 6X Avios points* per dollar spent at FedEx Office (Avios is the currency of the British Airways Rewards Program). While there were other options and it would have been possible to earn cash back for the purchase, our preference is points as we can then turn those into travel purchases.

British Airways FedEx.JPG

Clicking the link for the British Airways Shopping Portal, he then logged in and proceeded to "Shop Now".

Each transaction is logged with a click ID and the points then go into pending status. When the purchase has been verified, the points are awarded and go into the British Airways account. For each dollar spent at FedEx, we earned 6 Avios points.

This order was going to be placed regardless of whether he had gone through this portal or not, so earning the points was a cherry on top! Had he chosen to earn cashback from Top Cashback (the highest earning cashback portal with FedEx), this would have returned 5.5% in cashback! It is your preference to select the best shopping portal to earn points or cash back of your choice.

So, which shopping portals our favourite, and what stores are on shopping portals?

First of all, our favourite three portals:

Ebates: Ebates is a cashback site that is consistently at the higher end of payouts. Use our referral link here to get started today. You will earn a $10 bonus after your first purchase of more than $25. NOTE- if you have an American Express Credit Card that earns Membership Rewards you should opt to earn these points instead of cashback. Use this much better link to start earning Membership Rewards instead of cashback- we don’t earn anything from this link but it is a MUCH better way to earn points if you would prefer them over cashback.  

Airline portals: Delta Skymiles shopping, American Airlines Advantage shopping, United shopping, Southwest shopping, or from the above example, British Airways shopping - earn airline miles for your purchases

Extra Bux: another cashback portal.

Literally every major US store is on the shopping portals. Plus- through the British Airways portal, all the major UK stores are available. Where do you commonly make purchases? A sampling of the stores that are on shopping portals:

Amazon- Top Cashback pays 10% for womens, mens and kids apparel. 8% for devices, 4% for garden and outdoor purchases to name a few (Note- Amazon does have a list of excluded purchases)

JC Penney, Kohls, Macy's- these stores frequently pop up offering big payouts- currently JC Penney is paying out 10 United Airlines miles per dollar spent.  

Home Depot- buying a fridge? Top Cashback is paying out 12% on purchases made at Home Depot through their portal.

Apple Store- consistently pays out 3% cashback and 3% in airline miles

The big picture

If you are already shopping online, why not top it off by earning points or cashback for your purchases?

Intercontinental Presidente Cancun Review (Trip Report)

We booked a trip to Cancun over Christmas when we saw last minute availability with points. We have wanted to review the Intercontinental Presidente Cancun ever since we stayed and wrote a review about the Intercontinental Presidente Cozumel in March 2018.

With a combination of points and one free night earned through our IHG Rewards Credit Card, we stayed five nights. The hotel was retailing for $418.00 per night (plus tax) for our dates. We used 35,000 IHG points per night for 4 nights, in addition to our free night. Our out of pocket cost for the room was $0!

The hotel is older than others in Cancun, but the beach at this hotel is widely regarded as one of the best beaches in Cancun Hotel Zone. The lobby and check in area for the hotel is very modern, and there is a bar that features Hora Feliz (2 for 1 drinks) from 7-9pm each night.


See these pictures of the dreamy white sand beach. Again, we had read in many forums and reviews of the hotel that it has the best beach in Cancun.


There were plenty of palapas and beach chairs available and they were not all claimed by 8am like we have seen at other hotels. Closer to the resort, there were many palm trees which provided adequate shade. The palapas did have electricity which was a huge bonus as we were able to charge our phones here one afternoon. At night, the palapas’ lights came on and they look amazing.


Because of our status as Platinum Elite Members with IHG (this comes automatically with the credit card), we were upgraded to a Deluxe Ocean View Room. Our 10th floor room had amazing views of the ocean!


The room was smaller than the Intercontinental Presidente Cozumel hotel room that we had (albeit, in Cozumel we had a suite). As you can see from the pictures, there was not a lot of additional room. It is officially listed at 366 square foot and you definitely felt this smaller room size- in the evenings we found ourselves not wanting to stay in the room too much as there was not really anywhere comfortable to sit. Viewing the hotel website, the club rooms are larger so these rooms are not indicative of all the rooms at the hotel. We were offered the opportunity to upgrade to a Club room for $55 + 19% tax per night. Club rooms come with access to the Club Lounge at this hotel which comes with breakfast in the morning and drinks and hors d'oeuvres in the evening.

There are a number of restaurants on the property- Le Cap Beach Club, El Caribeno and Cafe Urban Restaurant. Prices were reasonable for an upscale hotel- “expensive” for Mexico though- 230 peso for 3 tacos ($11), compared with 45-48 pesos at off-resort hotels. We did have lunch on the beach a few times from Le Cap- the Mediterranean Pizza was fantastic.

As we like to eat local, we passed on this and instead ate dinner twice at El Galeon del Caribe, where we had some of the best seafood, ceviche and amazing pescadillas (fried fish tacos) for 16 pesos each. Another night we ate dinner at El Poblano ZH, a lovely family owned restaurant that was within walking distance from our hotel. We also had breakfasts at VIPS- a Denny’s style restaurant that was also within walking distance of the hotel.


The Intercontinental Presidente Cancun Hotel attracts a much different crowd than hotels down the strip- there was no loud music blaring like the Riu Hotels, no dancing competitions like at the Dream Sands Hotel, no volleyball competitions like the Fiesta Americana Cancun Villas. On the expansive beach of the Intercontinental Hotel, a lovely volleyball court was available for guests to use but we did not see any real games of volleyball take place- just some families knocking a ball around every now and then.

One thing we noted, was the number of airline staff that checked into this hotel on a daily basis. This could explain the "sleepiness" of the hotel as the airline staff tend to check in for a night and depart soon thereafter.

Overall this is a great hotel with an amazing beach. If you want the atmosphere of a club, the Riu Hotels would be a better option.

Tips for renting a car in Mexico

We would not have been able to have lunch at this amazing beach in Tulum without a rental car.

We would not have been able to have lunch at this amazing beach in Tulum without a rental car.

In areas without reliable public transportation, or in places that we know we are going to need to take a multiple hour drive to reach an attraction, we love to rent a car and enjoy these sites at our own pace. No company shooing you along on their time, no stopping at 10 resorts to pick up people, and no crammed bus. We enjoy taking our time, visiting local restaurants instead of the tourist traps that these tours take you to and most of all, in Cancun and Cozumel, we enjoyed going to off the beaten path beaches that we could not have gone to without a vehicle. Just look at that beach!!

The main roads in Quintana Roo are in fantastic condition. In Cozumel, the road that rings around the island is a wonderful highway with breathtaking views on the eastern side. Just watch out for dune buggys on the days that cruises are in town!

There is a new toll road between Cancun and Merida is a beautiful straight shot and while hefty in price (up to US$25 if you were to drive the whole way), it is well worth it to take this road and get to Chichen Itza before the crowds! (Peter- It is also a VERY fun road to drive on because there is hardly any traffic and you can go VERY fast! Melissa…… we do not promote speeding, Peter! )

Our experience from Cancun in November 2018 and Cozumel in March 2018 is hopefully going to help anyone else who is considering renting a car on holiday in these areas. We got a DIRT CHEAP car in Cozumel- we have posted a picture of the proof of this, below- $4.34 was the TOTAL cost of our 3 day rental!

See these tips below for renting a car in Quintana Roo.

The proof is in the picture- $4.34 for a 3 day rental!

The proof is in the picture- $4.34 for a 3 day rental!

Hack to avoid the mandatory insurance

Oftentimes, the cheap cars come with a catch- once you go to pick up the car you are surprised by the mandatory insurance that is required and end up paying much more in insurance than you did on the vehicle.

When paying for our car rentals, we use our Chase Sapphire Reserve card that, not only earns 3X points on travel purchases, but also comes with built in primary auto collision damage waiver. While this is great, Mexico law mandates liability insurance coverage and this can be much more expensive than the rental fee paid. Your cheap car for the week all of a sudden turns much more expensive when you have to purchase the insurance on the spot.   

Be sure to look for a rental that includes the liability insurance. In both cases of our rentals in Cozumel and Cancun, when we got to counter we just pointed out to the reps that the liability insurance was included in the price of the rental and as a result, did not have to pay one more cent over and above what was already paid for!

Watch out for those topes

Topes are speed bumps along the roads. We did not encounter many of these in Cozumel in March 2018, but in Cancun they were widespread. They are littered across the roads to control speeds- and in all honesty are rather effective at what they do. However, if you are not aware of these, they could easily leave some damage to your vehicle that could leave you in some financial and physical pain!!

Carry cash to fill up

Most fuel stations that we filled up at in Mexico did not take credit cards. Be sure to carry cash for these fill ups. As a bonus, in both Cancun and Cozumel we encountered full service stations where you can have your windscreen washed, car filled up, and at most fuel stations they also offered to check out oil levels (we declined this though). See the note below of why you should NOT stay in your car.

Watch out for the fill up scam (aka don't be a dumb tourist!)


There are two frequent scams that we had read about in multiple forums, but had no issues with whatsoever in our time in Cancun or Cozumel.

a. You are waved up to an open bay and the pump is not zeroed out. Your car is filled up and all of a sudden you are faced with the bill for your fill up, and the bill for the person who was there before you. Get out of your car and make sure the pump is zeroed out! In Cozumel, there were signs with this warning.

b. The old switcheroo scam. After filling up your car with 500 peso, you are told you only gave the attendant a 50 peso bill. The bills are a similar colour and if you are not aware of this, you may pay a lot more than you expect! Learn some Spanish, greet your attendant, be attentive, be friendly, and say the amount you are paying to the attendant. Peter counted the amount he was handing over to the attendant and gave the exact amount- before handing it over, he confirmed that it was the correct amount.


We found driving in Quintana Roo very safe, very cheap, and very fun and would do it again! We were able to get to beaches that we would not have been able to get to without a car.

It is important to know about the above to help you and your budget while in the area!

Let us know if you have ANY questions about renting a car in Cancun or Cozumel.

Cheap parking options at Atlanta Airport

Flying on miles and staying in hotels on points saves a lot of money. One of our biggest expenses every time we do hit the road, however, is parking at the airport. An Uber each way would cost us around $45 and MARTA (train) to the airport is oftentimes inconvenient as parking at a MARTA station is not free for longterm parking so we found that it sometimes costs more to park at a MARTA station (and times of the train in the evenings is often inconvenient).

Atlanta Airport has so many options for parking, but what are the best and cheapest places to park at Atlanta airport? What programs have great rewards for frequent parking? What is our favourite parking option at the Atlanta airport?

1. Hotel parking - Cheapest, least convenient, no rewards programs

We came across hotel parking in Atlanta early on after we had moved here. This website has the most comprehensive search function showing hotels around the airport that offer parking and free shuttles to the airport. Rates start at $3.25 per day with a flat $5.00 service charge per booking. The website shows the distance from the airport, the full cost due at booking and when parking, as well as the shuttle times.

Parking at these hotels is easy- once you find a spot you just have to go into the hotel and sign in (probably so they don’t tow you for parking illegally!). Pickup is easy too, once you get back to the hotel you just need to go to your car and leave the car park- at the gate you just give them your name and they will open the gate for you to be on your way.

The most important thing to check on is the time that the shuttles run (every 15 minutes, every 20 minutes, every half hour or every hour). It is extremely inconvenient to see your shuttle leaving the pick up area and then to have to wait up to an hour for the next one to arrive. A suggestion if you do miss your shuttle is to take an Uber- the hotels are so close that the cost would not be that much and if it is very hot or cold, you would save yourself from standing outside as the pickup areas for these shuttles are all outside the airport.

Since this is at hotels, there is no frequent park programs that you can sign up for.

2. Off airport parking - Lots of options, rewards programs available

We have been big fans of Park and Fly recently. Costco used to sell 6 days of parking for $29.00. These recently went out of stock and now they have a new offer for 5 days of parking for $39.00. Park and Fly in Atlanta had two locations- Park and Fly (Domestic terminal only) and Park and Fly Plus (Domestic and International terminal). The international terminal pick up is about a 15 minute drive from the Park and Fly Plus parking area. 

There are many different companies offering off airport parking- Peachy, Park and Fly, Wally Park, Park N Ticket, The Parking Spot, PreFlight parking are three that you will predominantly see. They offer a variety of self park, valet, covered, and uncovered options and rates vary from $8.25 per day (Preflight Parking with a reservation and a Saturday night stay) to $16.95 per day (Park and Fly Plus, Valet covered parking).

All of them offer different amenities (some for additional fees) such as EV charging, water and newspapers, baggage check, pet boarding, oil changes and complimentary car washes to name a few.

As we always used the Costco coupons for the parking at Park and Fly, we were ineligible to receive the frequent park perks- but they all of the programs widely promote these.

3. On airport parking - Convenient, no frequent park programs

The Atlanta airport does have many on airport locations to park. Hourly parking is the most obvious that most people know about from picking up their friends or relatives, but there is also long term, economy parking available. At the domestic terminal, parking lots A and C cost $9 per day. At the international terminal, rates are $12 a day. We have never used these options so can’t review them, but there are no frequent park programs.

Just be sure you don’t park long term in the hourly spots as they charge a whopping $36 a day for this.


Fast Park and Relax was developed for the corporate traveler with only carry-on luggage.  They have 1686 spaces at the location close to the International Terminal and are adding 1000 more spaces in the fall 2018.

The obvious downside is that if you are flying domestically with luggage to check then you would need to take the airport connector from the international terminal to the domestic terminal. However, if flying internationally or with carry on luggage only then they are a clear winner.

We tried them out for the first time in May and were blown away by how convenient it was! They advertise that they are only three minutes away from the International Terminal so we put them to the test- It took 3 mins 55 seconds from their gate to the terminal (On a Friday evening of a holiday weekend). On the return it took 2 minutes 43 seconds from being picked up at the terminal to the time when we were in our car!!! Their shuttles will pick you up from where you park, and they always seem to be waiting once we return.

Atlanta Fast Park.jpg

Rates are $10.50 per day and they offer a great rewards program- each day you stay earns you 1 point and you can redeem your points for the below:

8 points- 1 free day
20 points- 3 free days
40 points- 1 free week

Have a free day on us!
click here for a free day with Fast Park and Relax

(If you use this link, you will receive a free day of parking at Fast Park and Relax, and we will as well)

Do budget airlines actually save you money?

We have had many questions from readers and friends about budget airlines. The influx of new routes by Norwegian Air and WOW Air to the US are a new phenomenon which is taking the airline industry by storm and slashing Transatlantic fares.

What do we think about low cost carriers? WE LOVE 'EM!

To better understand how budget airlines can charge such low fares, enjoy this video.

For those who didn’t watch, it explains that low cost carriers are able to charge low prices by flying newer, more fuel efficient planes, flying one type of aircraft which lowers their maintenance costs, flying into smaller airports which lowers their landing costs, charging for (literally) everything additional to the flight itself, and hiring fewer staff to get the same job done.

If you are trying to save money on flights (which can be the biggest cost in any holiday), and you don't have points to fly on a full service airline, consider a low cost carrier.

They do save you money if you know what you are expecting going into the flight.

1. Budget airlines give you a choice of what you want to purchase

The big complaint that we hear about low cost carriers is how they charge you for everything. “Fare” enough (Pun intended)! If you have ever flown on Ryanair, you will know that from the start of your flight to the end of the flight you will be offered nearly everything under the sun to purchase including lottery tickets, cigarettes, and cologne. But that $8 flight from London to Rome was so worth it!!

Budget airlines give you the ticket from point A to B and then allow you the choice of choosing add-ons. This ancillary revenue is a huge part of their profits. See the table below showing the ancillary revenue as a percentage of total revenue.

With a full service airline, you are paying for a meal, entertainment, a seat selection, and checked baggage. How many times have you got off a long-haul flight and commented to someone that the meal you just ate was amazing? If you opt to eat before getting on your flight, then you can purchase a ticket without a meal and simply board and head to sleep. That meal is included in the fare of the full service airline and it is not very good anyway!! How many times have you flown on a long-haul flight and checked a bag because it was free, while you would have just normally taken a carry on bag?

We love the freedom to choose what we want- and at the end of the day measure it against a full service airline and see if it does save you money.

2. More competition lowers rates

In an research paper called "Public Benefits and Private Successes: The Southwest Effect", Drs. Beckenstein and Campbell assert that when Southwest starts a new route in the US, fares for all carriers dropped by at least 15% in 56 markets, at least 10% in 74 markets and only in 12 markets did the rates go up.

According to this Time Magazine article, data from shows that in 2017, fares between Europe and the US have dropped at least 20% year on year. They go on to say "The flight search app Hopper reports similar data, with average European airfare prices down 18% for the summer of 2017, following a decrease of about 14% between summer 2015 and 2016."

Even if you are not flying on a budget airline, they lower fares all around in the long run and are good for everyone. In a response to Transatlantic budget airline competition, the full service airlines have had to drop their rates or lose market share.

Peter about to board Ryanair from London Stansted to Girona Airport, August 2014

Peter about to board Ryanair from London Stansted to Girona Airport, August 2014

3. Opens up new, underserved routes

If you live in a smaller, regional city and want to fly long distance, chances are that you will need to fly through a major airline hub. The joke in the Southeast US is “To get to heaven or hell, you have to connect through Atlanta!!”

Look at some of the Transatlantic routes compiled by Airfare watchdog for Summer 2018. Because these airlines are not heavily dependent on business travelers between two points, and they fly newer planes that are much more fuel efficient, they can fly into the cheaper airports and all of a sudden, open up new routes that save you time!

All of the below are DIRECT flights with a budget airline from a North American city to Europe! And yes, if you are wondering- it might be worth it to get yourself to one of these cities to get a cheap flight across the pond.

Anchorage: Frankfurt/Condor; Keflavik/Icelandair.

Austin: Frankfurt/Condor; London (Gatwick)/Norwegian.

Boston: Barcelona/Level; Frankfurt/Condor; Keflavik/WOW; London (Gatwick)/Norwegian; London (Stansted)/Primera; Manchester/Thomas Cook; Paris (DeGaulle)/Norwegian.

Baltimore-Washington: Frankfurt/Condor; Keflavik/WOWIcelandair.

Calgary: Frankfurt/Condor; London (Gatwick)/Air Transat

Chicago (O'Hare): Keflavik/WOWIcelandair; London (Gatwick)/Norwegian.

Cincinnati: Keflavik/WOW.

Cleveland: Keflavik/WOWIcelandair.

Dallas-Ft Worth: Keflavik/WOWIcelandair.

Denver: Keflavik/Icelandair; London (Gatwick)/Norwegian; Paris (DeGaulle)/Norwegian.

Detroit: Keflavik/WOW.

Edmonton: Keflavik/Icelandair.

Ft Lauderdale: Barcelona/Norwegian; Copenhagen/Norwegian; London (Gatwick)/Norwegian, Oslo/Norwegian; Paris (DeGaulle)/Norwegian; Stockholm/Norwegian.

Halifax: Frankfurt/Condor; Keflavik/Icelandair.

Kansas City: Keflavik/Icelandair.

Las Vegas: Frankfurt/Condor; London (Gatwick)/Norwegian; Manchester/Thomas Cook.

Los Angeles: Barcelona/NorwegianLevel; Copenhagen/Norwegian; Frankfurt/Condor; Keflavik/WOW; London (Gatwick)/Norwegian, Madrid/Norwegian; Manchester/Thomas Cook; Oslo/Norwegian; Paris (DeGaulle)/NorwegianXL Airways, Rome/Norwegian; Stockholm/Norwegian.

Minneapolis-St Paul: Frankfurt/Condor; Keflavik/Icelandair.

Montreal: Keflavik/Icelandair; London (Gatwick)/Air Transat; Paris (DeGaulle)/Air Transat.

New Orleans: Frankfurt/Condor.

New York (JFK): Amsterdam/Norwegian; Copenhagen/Norwegian; Frankfurt/Condor, Keflavik/Icelandair, London (Gatwick)/Norwegian; London (Stansted)/Primera; Madrid/Norwegian; Manchester/Thomas Cook; Oslo/Norwegian; Paris (DeGaulle)/NorwegianXL Airways; Paris (Orly)/Norwegian; Stockholm/Norwegian.

New York (Stewart): Belfast/Norwegian; Bergen/Norwegian; Dublin/Norwegian; Shannon/Norwegian.

Newark: Barcelona/Norwegian; Birmingham/Primera; Keflavik/IcelandairWOW; London (Stansted)/Primera; Paris (DeGaulle)/Primera; Paris (Orly)/Norwegian, Level; Rome/Norwegian; Stockholm/Norwegian.

Oakland: Barcelona/Norwegian, Level; Copenhagen/Norwegian; London (Gatwick)/Norwegian; Oslo/Norwegian; Paris (DeGaulle)/Norwegian; Rome/Norwegian; Stockholm/Norwegian.

Orlando (MCO): Copenhagen/Norwegian; Frankfurt/Condor; Keflavik/Icelandair; London (Gatwick)/Norwegian; Manchester/Thomas Cook; Oslo/Norwegian; Paris (DeGaulle)/Norwegian.

Philadelphia: Keflavik/Icelandair.

Pittsburgh: Frankfurt/Condor; Keflavik/WOW.

Portland (PDX): Frankfurt/Condor; Keflavik/Icelandair.

Providence: Belfast/Norwegian; Cork/Norwegian; Dublin/Norwegian; Edinburgh/Norwegian; Shannon/Norwegian.

Quebec City: Paris (DeGaulle)/Air Transat.

San Francisco: Frankfurt/Condor; Keflavik/WOWIcelandair; Manchester/Thomas Cook; Paris (DeGaulle)/XL; Paris/Orly/Frenchbee.

Seattle: Frankfurt/Condor; Keflavik/Icelandair; London (Gatwick)/Norwegian; Manchester/Thomas Cook.

St Louis: Keflavik/WOW.

Tampa: Keflavik/Icelandair.

Toronto: Frankfurt/Condor; Keflavik/Icelandair; London (Gatwick)/Air Transat; Manchester/Air Transat; Paris (DeGaulle)/Air Transat.

Vancouver: Frankfurt/Condor; Keflavik/Icelandair; London (Gatwick)/Air Transat; Manchester/Air Transat; Paris (DeGaulle)/Air Transat.

Washington (Dulles): Keflavik/Icelandair, London (Stansted)/Primera.

The big takeaway

Budget airlines lower the cost of travel all around as they impose competition on the market. They give you choice of what you want and do not want when flying

YES! They CAN save you money! YES! They probably have saved you money, even if you have never flown them!

Get paid if your flight is delayed

You've been there before- sitting at the gate watching the departure time change. 8:30pm, 9:00pm, 10:14pm..... The clock passes the scheduled departure time and no update is on the screen, nor is any plane waiting at the gate. 

So excited to be delayed! March 2013. 

So excited to be delayed! March 2013. 

What should you do?

In the US, there are no set rules for delays, it is up to each individual airline. The only kind of protection provided is in the case of overbookings. And even then, the protections are not that stellar (cough cough United Airlines).

(Un)helpful advice from the DOT website regarding delays:

If your flight is delayed, try to find out how late it will be. (Not that helpful if you have already been waiting 6 hours)

If you are delayed, ask the airline staff if it will pay for meals or a phone call. (If you do get a free phone call, pick your friend in the furthest away destination to call and finally catch up with!!)

Remember, however, that there is no rule requiring them to do this.

In other words, if you are delayed, sorry! The airline has no responsibility to do anything for you. 

Reach out to the airline on Social Media!

We have had great success in reaching out to the airline via Twitter. In March, we were delayed over 8 hours on our return to Atlanta from Cozumel. Delta ended up having to fly a new plane to Cozumel to pick us up and bring us back (this is known as a relief flight). In this instance, Delta sent us a $200 voucher each- way more than we were expecting and useful for a new flight within the next year. However, they were not obligated to do this so YMMV! As a result of this, flight delays in the US are common and people have generally just come to accept them as the norm. 

Stuck in Europe? Different Story!

Europe is a different story though. EU 261/2004 is a fantastic law that has been passed to the benefit of consumers. The summary of this from good ol' Wikipedia

EU 261/2004 establishes "common rules on compensation and assistance to passengers in the event of denied boarding, flight cancellations, or long delays of flights. It requires compensation of €250 to €600 depending on the flight distance for delays over 2 hours, cancellations, or being denied boarding from overbooking. Shorter delays mean a percentage of the full compensation."

This law has forced the airlines to improve on-timeliness, cancel fewer flights, and in general improve air transportation across Europe. 

A Foster experience of EU 261/2004

Not too shabby of a view there Libby!!

Not too shabby of a view there Libby!!

In March, Peter's parents (Geoff and Libby) were flying back to Zimbabwe from London Gatwick, transiting in Dubai. The flight between Gatwick and Dubai was delayed for mechanical reasons for over 3 hours causing them to miss their onward flight from Dubai to Harare. As a result, Emirates put them up in a hotel for the night and provided them with food vouchers and transportation to and from the airport. 

They did, finally, get to Harare 24 hours after they were originally supposed to and they were entitled to file for additional compensation from Emirates for the delay.

In comes a disruptor- who have set themselves up and are trained on compensation techniques for flight delays. It was started in 2013 by internet entrepreneurs and their goal is "to fight for millions of travelers who are unsure of their rights, lack the time, or lack the expertise to embark on the claims process independently. We believe that air passenger rights weren't made for airlines to interpret on a whim."

NOTE- It is possible to file for compensation yourself, but the airline will drag this out and make you complete a lot of paperwork (See this article where this guy has been waiting for 6 months on his claim!!.

Airhelp will even scan through your emails (if you give them permission to) to see if you had any flights within the last three years that were delayed that they could try and get you compensation for. Even for flights within the US, they can see if the airline will provide any sort of compensation to you for your time stuck, sitting and waiting at the airport. 

Once you start the claim with Airhelp, they will gather the necessary information about the flight: date, destination, airline, and the stated reason for the delay (don;t worry if you do not know). Once you submit this to Airhelp, they will run it through their database and check to see if your flight is eligible and if it is worth putting in a claim. If not, you will see right away. 

I tested a flight that we were recently delayed on and it instantly gave me feedback that our flight was not eligible for compensation. 

I tested a flight that we were recently delayed on and it instantly gave me feedback that our flight was not eligible for compensation. 

If it is approved, they will start working on their end to get you any compensation you are entitled to based on the law. Their fees are simply laid our on their website.

Essentially, the basic cost is 25% of the compensation received for our regular customers and 35% for Online Travel Agency (OTA) customers. If we proceed with legal action, we will add our Legal Fee and round the amount off at 50%. This rate is fixed: we will never charge more than that, no matter what the amount. Fees include everything – our communication with the airline, any and all assistance we provide across multiple channels, preparation for legal action, and then taking further legal action, if necessary. So, feel free to sit back and we’ll take care of the rest. (Source)

Their communication along the way is very good- they advised Geoff and Libby that the claim would take about 35 days on average with Emirates. Since they deal with these airlines on a day to day basis, they have the data that shows how long it generally takes, and who is generally the best and the worst at paying claims. (No surprises, US airlines are ranked low on EU 261/2004 claims!) Once approved, they were told it would take about a week to receive their compensation from the airline, minus their cut for filing the claim. It doesn't take long and you could be missing out on money that legally is owed to you.  All in all it took Geoff and Libby about 38 days to get compensation from Emirates. 

Have you had delayed flights in Europe or in the US? We'd recommend Air Help to assist you in the claims process and getting your compensation. If you have had a delayed flight in the last three years, start your claim today, you have nothing to lose (Fostering Travel has an affiliate relationship with Air Help and may be compensated for any successful referrals. This has in no way influenced our review of them).